Kathy Kristof

Devil in the Details

Mystery Shopper Scam Alert

By Kathy Kristof | Jun 8, 2009 |

I recently wrote a column on fake check scams and have since been innundated with questions from people who are attempting to earn part-time income as mystery shoppers.

If you’re wondering whether the check they sent you–that’s conveniently for considerably more than the job is worth–is any good, it’s not. Do not deposit it. Do not send them a “refund” of their overpayment.

Don’t be fooled by their assurances that you can wait until “the check clears” to refund the overpayment. If you do, you’ll end up losing whatever money you sent and you could end up on the hook for insufficient funds fees, overdraft fees and all of the other miserable consequences of running afoul of your bank. This is a derivation of the charity check scam that I wrote about earlier this year. But it’s a particularly vile one because it targets people who are already down on their luck and looking for work.

A recent survey by Consumer Federation of America found that one in every three Americans has been approached by someone peddling a fake check. About 2% of those people bite and end up losing between $3,000 and $4,000 on the con.

But here’s the deal. Con artists are opportunists. With more than 6 million Americans looking for work, today’s hot check scam targets unemployed people desperate to earn money through part-time work, such as mystery shopping. Susan Grant, the CFA’s director of consumer protection, tells me that they’ve been inundated with reports of mystery shoppers getting taken.

It’s an insidious con because it gets your guard down by including some measure of truth. Specifically, mystery shopping is a real job. The Mystery Shopping Providers Assn. says the industry employs more than 1 million people. But mystery shopping is not a big money-maker. Most jobs pay between $8 and $20, said spokeswoman Kelly Hancock.

This scam starts out sounding legitimate. You answer an email or advertisement looking for part-time work. The scammer tells you that they need mystery shoppers. You can shop in your own time and collect a fee.

If you’ve never been a mystery shopper, the next part won’t strike you as strange: The company is going to send you a check to use to buy the small items you need to purchase to appropriately rate a retailer. Real mystery shopping companies don’t do that. They pay only after you shop and file an evaluation form–and then, as I already mentioned, they pay a very modest amount.

The second red flag is that the check is going to be for a lot of money–likely $3,000 to $5,000–which is vastly more than you need. The con artist’s excuse for sending so much money is that they want you to take your fee out of the check, plus the cost of whatever you’re buying. And then, they want you to wire the rest of the money, supposedly to evaluate a bank or wire service. They suggest you wait until the check clears to send them the money.

What’s wrong with that? U.S. banking laws demand that the bank give you access to your funds within 5 days. That gives most consumers the mistaken impression that the check has cleared. It hasn’t. If it’s a forgery, it can take weeks–even months–to determine that it’s a fake. WHENEVER the bank determines the check is fake, they’ll debit your account for the bogus check. If you’ve since relied on those funds to pay bills–or “refund” the scammer, you are out the cash. There is no recourse to get your money back. They sent you a bogus check, but you sent them a real one. And you are on the hook for it.

Your only protection is you. Don’t get taken. If you’re approached and wondering what to do, check out the new site fakechecks.org

 
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  •  
    1

    michele@...

    06/18/09 | Report as spam

    RE: Mystery Shopper Scam Alert

    Dear Kathy,
    Thank you for this information. I did received a letter and a check. Immediately, I looked online to see if this was a scam!
    I can not believe that people do this and take advantage of people who are out of work! These people are evil!

    Also, the bank info on the top left of the check is NOT valid.
    There is no such bank posted at the address on the check.

    Regards
    Michele D.
    Huntington, NY

  •  
    2

    Kathy Kristof

    06/18/09 | Report as spam

    RE: Mystery Shopper Scam Alert

    Thanks, Michele. Several people have told me that they were
    smart enough to do what you did and call the bank. In one
    case, the gentleman receiving the check said that both the
    bank and the company supposedly issuing the check were
    legit, but the company had never heard of the person who
    signed the check.

    That's one that could take serious time for the bank to figure
    out, leaving this guy in deep trouble, if he'd been naive
    enough to deposit it.

  •  
    3

    Joe Six Pack

    07/09/09 | Report as spam

    RE: Mystery Shopper Scam Alert

    It's pretty sickening how people like these scammers will just prey on anyone they can...my old boss used to get calls from his nearly-senile father-in-law all the time telling him about "this offer I got in the mail, they said they'll give me $5000 if I just send them $100 to cover the cost of the transfer!"; my boss would have to spend the next 20 minutes explaining to him that it was a scam, only to get another call 2 days later about another "amazing offer". These secret shopper scammers are just as bad, preying on people desperate just to make ends meet.

  •  
    4

    Kathy Kristof

    07/11/09 | Report as spam

    RE: Mystery Shopper Scam Alert

    It is awful. Con artists prey on the most vulnerable people--
    seniors, the unemployed, members of their churches. And they
    come out of the woodwork in recessions, making a killing on the
    misery of everyone else.

  •  
    5

    fidsteve

    08/26/09 | Report as spam

    RE: Mystery Shopper Scam Alert

    These type of con scams are atrocious. Anytime anyone sends you a check that you are supposed to use a portion of, then return the balance to the sender, is always a scam in my book. It's bad enough that we can get scammed a couple bucks by selling items like watches, baseball cards, and protein powder on eBay, but when these criminals target desperate unemployed individuals or those needing a second job it really gets me down. If it seems too good to be true, it is!

  •  
    6

    Kathy Kristof

    08/27/09 | Report as spam

    RE: Mystery Shopper Scam Alert

    Good advice, Fidsteve. The only time you should cash a check
    for someone is when that someone is your mother. And, even
    then, you might want to get three forms of i.d. ;-D

  •  
    7

    Kathy Kristof

    10/07/09 | Report as spam

    RE: Mystery Shopper Scam Alert

    From Diane via email:

    You wrote:

    "If you deposit a fake check but don't draw against it, the
    worst that can happen is that the money temporarily credited
    to your account will evaporate."

    NOT TRUE! I received a $5000 "prize" for entering a
    sweepstakes, but there was something about it that made
    me suspicious. I did everything I could to verify whether the
    check was good or not. I called the corporate phone number
    from directory inquiries, not the one listed in the letter or on
    the check (the one on the check was legit as it turns out.) I
    called the bank that the check was drawn on, with whom I
    have a relationship. Both said the check was good. I
    deposited it in the bank. What the hell, what is the worse
    thing that could happen? I will get charged a few dollars if it
    bounces. If it really is good, I really could use the money.

    I got charged $5 - expected, but Bank of America froze both
    of my bank accounts. All new and direct deposits were also
    frozen. All checks in process were returned UAF (unavailable
    funds) and I was charged, even though I had money in the
    bank to cover them.

    They then informed me that they were closing my accounts
    for suspicious or illegal activity. Six weeks later they charged
    me an additional $60 to investigate the offending check.
    They sent me two checks for the balances in the accounts,
    substantially reduced by bank fees. But the very worst was
    that I was Blackballed not just with Bank of America but with
    all banks through the federal banking system.

    I have been told that what they did is not legal BECAUSE
    THEY DID NOT LOOSE ANY MONEY. All they could do was
    block me from banking with Bank of America. I cannot open
    an account with any of the major banks. My other account
    which is with another one of the top ten banks is still open
    thankfully. I have had it for thirty plus years, but they will
    not open a second account for me.

    Be careful what you write, I believed that the worse that
    could happen was that I would be charged $5. According to
    Bank of America they are out billions of dollars because of
    these scams, and so are the people who tried to cash them.
    WARNING: They have a blanket policy to close accounts
    regardless of whether they loose money or not. These are
    counterfeit checks, and I passed one.

  •  
    8

    mikaleno

    10/15/09 | Report as spam

    RE: Mystery Shopper Scam Alert

    Wow, I just got one of the checks too for a mystery shopper scam. Yes, they are preying on the unemployed. I asked around on FB and my friend posted this site to me. What seething scumbags!!!

  •  
    9

    ShopBeWare

    11/04/09 | Report as spam

    RE: Mystery Shopper Scam Alert

    THIS IS TRUE. DO NOT DEPOSIT A MYSTERY SHOPPER CHECK INTO YOUR CHECKING ACCOUNT!!! My HUBBY GOT SCAMMED. IT WILL BE INVESTIGATED AND THE PROPER AUTHORITIES NOTIFIED!

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Kathy Kristof

Kathy Kristof is a syndicated personal finance columnist, speaker and author of three books, including the recently updated Investing 101 (Bloomberg, 2008).

Kathy Kristof

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