The Dangers of Using a Debit Card

By Kathy Kristof | Nov 18, 2009 |

Consumers need to be particularly careful during the holiday season because identity thieves come out in droves. That makes it pivotal that consumers keep their debit cards on ice, said Beth Givens, director of the Privacy Rights Clearing House and one of the nation’s foremost experts on keeping your private information private.

What makes debit cards so dangerous? Givens has so many reasons, her organization has put out an exhaustive fact sheet on whether you should use cash, credit or debit cards when shopping. (The report also explains the shortcomings of gift cards.)

Here’s the short version of the dangers of debit:

1. Loss Limits.

Like credit cards, federal law limits your liability for fraudulent transactions on a debit card to $50. But that’s only if you notify your financial institution within two days of discovering the theft. If you’re a space cadet and don’t check your bank statements for a couple of months, you could lose everything.

2. Pay Now/Reimburse Later

If someone has fraudulently used your credit card, you don’t have to pay the charge. But when somebody has fraudulently used your debit card, the money comes directly out of your account in real time. That means you’re out the money while the bank does a leisurely examination of their records to investigate your fraud claim. Many consumers complaining to Privacy Rights Clearing House said they lost access to their funds for several weeks. In the meantime, they were caught short and unable to pay their bills, Givens said.

3. Merchant disputes

The same problem affects merchant disputes. If you pay with a credit card when ordering something online, and that product comes damaged, broken or not at all, you can dispute the charge and stop payment with your credit card. If you used your debit card, the charge is paid when you made the order. By the time you find out the goods weren’t what was advertised, the merchant has your cash and you’re in the unenviable position of having to fight to get your money back.

4. Phantom charges.

If you use a credit card at a hotel, the hotel takes an imprint when you check in, but doesn’t charge your card until you check out. It’s a far different story with a debit card. Generally, hotels will put a “hold” on funds in your account for more than you’re spending. Yes, more. They hold the full amount of your stay, plus an estimated amount for “incidentals,” such as meals at the hotel restaurant and dipping into the mini-bar. This is not an actual charge–that will come at the end of your stay. But it affects the available balance in your checking account anyway and can lead to overdrafts. One consumer said these phantom charges cost him $140 in overdraft fees. These “holds” are commonly placed on debit card transactions made at hotels, gas stations and rental car companies.

5. Overdrafts, overdrafts and more overdrafts

Overdraft charges have been soaring in recent years and the vast majority of consumers who pay them explain that their overdraft was the result of a debit card transaction. Many consumers naively assumed that if they didn’t have sufficient funds in their accounts, their bank wouldn’t approve a debit swipe. But they were wrong. The result: a $4 coffee could trigger a $35 overdraft fee. Government regulators are talking about reigning in some of these debit-caused overdrafts, but not until next August.

6. Skimming

Financial crooks have gotten sophisticated in recent years and are using “skimming” machines to read your card data and charge your account, Givens said. When your debit card is skimmed, your bank account can be drained before you know that you’ve been had.

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  •  
    1

    timflowers

    11/23/09 | Report as spam

    RE: The Dangers of Using a Debit Card

    Scary stuff, but I've used debit cards for years and never had any major problems. Some suggestions:
    - Select a debit card provider who will send you a text message immediately after any transaction hits your account. NetSpend and MoneyGram offer this feature.
    -Avoid bank debit cards with their overdraft fees. Use a prepaid debit card.
    -Put a "firewall" between your bank account and your debit card by using a prepaid debit card. You can link your prepaid card to your bank account to transfer funds at your discretion, but identity thieves will only have access to the funds you've loaded onto the prepaid card.
    - If all you have is a prepaid debit card, get a second account with another provider and keep some money there so that if one account is attacked, you're not totally out of luck while getting the issue resolved.
    -Find out what your bank's policy is for pay at the pump. If they put a $50 or $75 hold on the card, just pay inside rather than paying at the pump.

    This article offered some good advice but it also seemed designed to scare people into using credit cards. Credit cards have their own hazards, such as letting people spend beyond their means.

  •  
    2

    mphcoach

    11/23/09 | Report as spam

    RE: The Dangers of Using a Debit Card

    "Credit cards have their own hazards, such as letting people spend beyond their means."

    Tell me about it, a $1 and a 30c charge were the clues one day last week, so I found out before my bank did (I keep a real close eye on my account!).

    That did not help me get a new card any quicker - still waiting...

    That botched a few regular payments I make, so now I'm looking at swapping those to direct from by checking account or continuity goes south.

    Martin Haworth
    Coach Train Learn!

  •  
    3

    dmrdano

    11/23/09 | Report as spam

    RE: The Dangers of Using a Debit Card

    Debit and credit cards both have the unfortunate (and deliberate) affect of getting people to spend more than they ought to spend. It is too easy. Cash is better, but all spending should be done with discipline. I need a credit card for travel (many hotels and car rental agencies will not accept debit cards, another problem with them). I pay off my credit card at the end of the month and have never paid interest. I know, though, that I have made purchases I would have passed on if I had not had the card.

  •  
    4

    Kathy Kristof

    11/23/09 | Report as spam

    RE: The Dangers of Using a Debit Card

    Hey, Tim. You offer some good tips, but most prepaid debit
    cards have fees attached--like fees to "load" them with money.
    Those fees can be more expensive than even paying interest on
    a credit card balance.

  •  
    5

    Kathy Kristof

    11/23/09 | Report as spam

    RE: The Dangers of Using a Debit Card

    Martin, I'm impressed that you're that on top of your
    finances. I've never spotted a fraud before the credit card
    company, I'm afraid. But they've always been darn good at
    spotting off-kilter charges before the crook goes wild and
    really great at reversing them too, so I've never had to pay a
    cent toward something that wasn't mine. I actually think
    that's a big plus for credit.

    Although, Dmrdano is also right. Retailers and credit card
    companies love to give you a way to spend more than you've
    got. Discipline is key.

  •  
    6

    Slitke

    12/04/09 | Report as spam

    RE: The Dangers of Using a Debit Card

    Kathy, you should be aware that under Regulation E, consumers have up to 60 days to report fraud on their account, not the two days you mentioned. And, institutions must credit disputed funds within 10 days, and resolve the issue completely within 45, but you're right, that can hurt if you were counting on those funds to make your mortgage payment.

    You may also want to encourage readers to take responsibility for their balances. If you do not want to pay overdraft fees, don't overdraw your account. Know what you have and spend less than that.

    On another note, I think if you're going to encourage credit card use, you should make not of their obvious down falls as well, such as over limit fees, ridiculous interest rates and the worst in my opinion, buying what you can't afford.

    Both methods have their place and personally I think you've been unfair to the debit card. Particularly if folks are trying to be responsible and avoiding the extra debt their credit cards tend to cause for them.

  •  
    7

    Kathy Kristof

    12/05/09 | Report as spam

    RE: The Dangers of Using a Debit Card

    Slitke, as I understand it, there are two limits under Reg. E.
    One says that if you report a fraud within two days, you limit
    your losses to $50. The second says that if you fail to report
    the fraud within 60 days, your losses can be unlimited, which
    is what I'm referring to with the "space cadet" not reporting
    losses for two months.

    I'm not trying to encourage credit card use, but they do have
    more consumer protections (possibly because they've been
    around longer). What I hate about debit cards is that banks
    act as if they're going to help you be responsible and not
    spend more than you've got, but then they don't reject
    transactions that will cause overdrafts, so that "promise" is
    broken.

  •  
    8

    adamws85

    12/07/09 | Report as spam

    RE: The Dangers of Using a Debit Card

    (1) Kathy, it's not reporting the fraud within 2 days of the
    fraud happening. You must notify notify your financial
    institution within two days of "discovering" the theft. So If
    you discover the fraud on day 58 you have 2 days to report
    it or if you discover on day 30 you have 2 days to report it.
    Also most bank have a zero liability so your not responsible
    for the first 50 dollars.

    (2) Also most banks will give you a provisional credit if you
    request it. And it not really a leisurely examination. At most
    banks if the amount is ~50 dollars or under they just credit
    your account the same business day. If its over ~50 dollars
    they have 10 days to credit it back and 45 days to complete
    the investigation.

    (3)And on a credit card its not a stop payment. Stop
    payments are only for checks. When you pay for a purchase
    with a credit card the merchant gets paid once they present
    the payment. When you dispute something because it broken
    damaged or what not, the credit card come files a charge
    back against the company and the merchant either disputes
    what the customer says or they refund the money. and if the
    debit card was used as "credit card" the customer is
    protected exactly the same as with a normal credit card. The
    only time it's used on the debit side it at a pin pad at the
    store or at an ATM. So online purchases are processed as
    credit.

    (5) Easy spend what you have. If the overdraft charges are
    due to a fraudulent charge the bank will refund all the fees.

    (6) This is the only valid "danger" if the skimmer uses the
    card with your pin number it is hard to dispute, but it's not
    very likely to happen.

    The only real danger of a debit card is not understanding the
    debit card. Which is the danger of anything is not
    understanding.

  •  
    9

    adamws85

    12/07/09 | Report as spam

    RE: The Dangers of Using a Debit Card

    Sorry I forgot (4) This can be a problem if the merchant does
    not tell you about the holds. Most of them do or they have a
    sign or both. Personally I wouldn't use a debit card to rent a car
    or a hotel room, but some people must because they do not
    accept cash or check and some people can not get a credit
    card. But if the merchant does place a hold on your account
    you can call the bank and they can remove the hold depending
    on circumstances.

  •  
    10

    Kathy Kristof

    12/08/09 | Report as spam

    RE: The Dangers of Using a Debit Card

    Hey, Adam. It's not a "stop payment" on a credit card. It's
    that if you dispute a charge, you don't have to pay it. I know
    this because I've done it. Further, when I've threatened a
    merchant who charged my credit card for an "automatic"
    debit, they've immediately reversed the charge. Why? Get a
    bad rap with credit card companies for fraudulent charges
    and you're in deep trouble.

    It does not work this way with a debit card. Your notion of
    "provisional credits' is a great one. But I can tell you that it
    often doesn't happen. As for leisurely....ask somebody who
    has had money improperly debited how quick their bank was
    to return the missing funds. I'd bet they'd consider it pretty
    leisurely. But I'll acknowledge that your perception of timing is
    going to be in the eye of the beholder.

  •  
    11

    adamws85

    12/10/09 | Report as spam

    RE: The Dangers of Using a Debit Card

    Kathy the article says, "If you pay with a credit card when
    ordering something online, and that product comes damaged,
    broken or not at all, you can dispute the charge and
    stop payment
    with your credit card. If you used your
    debit card, the charge is paid when you made the order."

    It says stop payment. And no matter if you use a credit card
    or a debit card the item is paid when you make the order. I
    don't know how many customers I had to advise that stop
    payments do not exist with debit or credit cards only disputes
    apply. A stop payment implies that the item will not be paid
    just because the customer calls which is not true it is investigated*. And the credit card company or the bank
    decides what to do after the investigation. As i previously
    stated if the item is ~$50.00(the bank determines the exact
    amount) the bank or credit card will refund without an
    investigation because it cost more to investigate than to just
    credit the customers account (dependent on how many
    claims the customer has had in the past)

    A credit card or debit card both follow the Visa or MasterCard
    rules and regulations which can be found on both companies
    websites. Which includes regulations for everything.

    It's not getting a bad rap with credit card companies. It's
    getting a bad rap from Visa or MasterCard that the merchants
    do not want.

    Because both MasterCard and Visa monitor which companies
    are having disputes filed against them. And if they get to a
    certain percent of disputes vs sales, Visa and or MasterCard
    will not allow that company to accept the cards anymore or
    they will fine the company.

    Also about fraudulent charges from Visa website:
    What happens if someone steals my Visa Debit card and uses
    it fraudulently?
    If your Visa Debit card is lost or stolen and fraudulent activity
    occurs, you are protected by Visa's Zero Liability policy.*
    That means 100 percent protection for you. Whether
    purchases occur online or off, you pay nothing for fraudulent
    activity.

    If you notice fraudulent activity on your Visa Debit card,
    promptly contact your financial institution to report it. It is
    important to continually monitor your monthly statement to
    identify any unauthorized transactions

    Also from Visa Website:
    1. Shop worry-free Use your Visa credit or debit card to make
    purchases at millions of locations. Visa will always protect
    you from unauthorized use.

    2. Report suspicious charges
    Review your monthly statement and report any fraudulent
    charges to your financial institution.

  •  
    12

    adamws85

    12/10/09 | Report as spam

    RE: The Dangers of Using a Debit Card

    Kathy the article says, "If you pay with a credit card when
    ordering something online, and that product comes damaged,
    broken or not at all, you can dispute the charge and
    stop payment
    with your credit card. If you used your
    debit card, the charge is paid when you made the order."

    It says stop payment. And no matter if you use a credit card
    or a debit card the item is paid when you make the order. I
    don't know how many customers I had to advise that stop
    payments do not exist with debit or credit cards only disputes
    apply. A stop payment implies that the item will not be paid
    just because the customer calls which is not true it is investigated*. And the credit card company or the bank
    decides what to do after the investigation. As i previously
    stated if the item is ~$50.00(the bank determines the exact
    amount) the bank or credit card will refund without an
    investigation because it cost more to investigate than to just
    credit the customers account (dependent on how many
    claims the customer has had in the past)

    A credit card or debit card both follow the Visa or MasterCard
    rules and regulations which can be found on both companies
    websites. Which includes regulations for everything.

    It's not getting a bad rap with credit card companies. It's
    getting a bad rap from Visa or MasterCard that the merchants
    do not want.

    Because both MasterCard and Visa monitor which companies
    are having disputes filed against them. And if they get to a
    certain percent of disputes vs sales, Visa and or MasterCard
    will not allow that company to accept the cards anymore or
    they will fine the company.

    Also about fraudulent charges from Visa website:
    What happens if someone steals my Visa Debit card and uses
    it fraudulently?
    If your Visa Debit card is lost or stolen and fraudulent activity
    occurs, you are protected by Visa's Zero Liability policy.*
    That means 100 percent protection for you. Whether
    purchases occur online or off, you pay nothing for fraudulent
    activity.

    If you notice fraudulent activity on your Visa Debit card,
    promptly contact your financial institution to report it. It is
    important to continually monitor your monthly statement to
    identify any unauthorized transactions

    Also from Visa Website:
    1. Shop worry-free
    Use your Visa credit or debit card to make purchases at
    millions of locations. Visa will always protect you from
    unauthorized use.

    2. Report suspicious charges
    Review your monthly statement and report any fraudulent
    charges to your financial institution.

    3. Get quick resolution and provisional credit
    Your financial institution may remove fraudulent credit card
    transactions or extend provisional credit for losses from
    unauthorized card use.

  •  
    13

    Kathy Kristof

    12/10/09 | Report as spam

    RE: The Dangers of Using a Debit Card

    Adam, we're debating semantics. In reality, when you don't
    get something, your credit card company will allow you to not
    pay for that item on your bill. I call that "stopping payment."
    It is not an official "stop payment" like you do with a check,
    but the payment stops.

    I'm delighted that Visa and Mastercard investigate bad
    operators.

    As for what a credit or debit card company says on its web
    site versus what people experience in real life, I'm going to
    report on real life.

  •  
    14

    mintguide

    12/12/09 | Report as spam

    RE: The Dangers of Using a Debit Card

    Thanks for alert me I got this debit card user guide first time. Thanks for sharing your knowledge.

  •  
    15

    SuperSpendingPlan

    01/27/10 | Report as spam

    RE: The Dangers of Using a Debit Card

    Thanks Kathy, I thought this was a great article. Very informative.

    www.superspendingplan.com

  •  
    16

    allusionist

    02/01/10 | Report as spam

    RE: The Dangers of Using a Debit Card

    To expand on a few other points, every bank I have worked
    at has applied a provisional credit immediately to people
    reporting fraud, the vast majority of the time it is equal to
    the full total. It's called a provisional credit because if the
    investigation turns up that it was not actually fraud or id
    theft but (to use the most common examples) someone trying
    to scam their bank / a merchant or get out of paying for
    something they regret buying, then that credit is reversed
    and they're stuck paying for it (plus any overdrafts, etc). If
    the investigation turns out in your favor (as it usually does,
    even in some cases where the person not the business is at
    fault) then you keep the credit and have lost nothing.

    As for stop payment vs chargebacks, the difference is vital to
    the banking system and merchants but pretty minimal to the
    consumer because as long as a chargeback carries an
    associated credit it affects them the same - it's as if they
    never paid for it in the first place.

    Holds on things like gas and hotel stays have absolutely
    nothing to do with your banking institution and are 100% the
    work of the gas station/hotel/etc putting them on. That
    being said, if the proper type of hold is placed on your
    account you won't suffer any fees from it - if you have $100
    and they place a $75 hold on your card to make sure you can
    pay for the gas before you start pumping it then actually
    charge you $50 once you do, the $75 is supposed to be
    REPLACED with the $50, not added to it, meaning that extra
    $25 is freed back up once they report the purchase. Rarely
    some small businesses do place the wrong kind of hold, in
    which case talking to your branch manager will get you those
    charges reversed at any reputable bank.

    The reason why you are allowed to overdraw your debit card
    is twfold. One: your bank does not know right away every
    time you do something with your account. If you write a
    check, for example, your bank has no idea until the day it is
    cashed if brought to your bank or as late as a week after it is
    brought to another. This is why it is imperative to keep your
    own balance book. Two: all overdraft and similar fees are
    100% avoidable by doing nothing more than keeping a
    balance book and tracking what you spend. If you are too
    lazy or careless to actually do something so trivial, then
    overdraft fees are the price you pay for having your bank
    step in and pay off the merchants who you promised money
    you didn't have. When an account goes into the negative,
    that means you are essentially spending someone else's
    money and just like with any other loan will pay for the
    privilege.

    Also, any time a debit card is swiped as credit (ie you sign
    instead of entering your PIN) the transaction is IDENTICAL to
    a credit card purchase in every way except once it's all
    cleared it gets charged from your account instead of billed to
    you with interest.

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Kathy Kristof

Kathy Kristof is a syndicated personal finance columnist, speaker and author of three books, including the recently updated Investing 101 (Bloomberg, 2008).

Kathy Kristof

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