Mortgage Modification — the “Good” and “Bad” Lenders — October 2009 Edition

By Alison Rogers | Oct 15, 2009 |

Last week, the federal government issued its latest HAMP report, which identified the loan servicers trying to help consumers modify loans. The report card is issued every month as part of the government’s Making Home Affordable program. The idea is to praise the banks who are trying to get modification through (which should motivate them), and give black marks to banks who aren’t (which, hopefully, will shame them).

Last week in October, we got the grades for September — in a report formally titled the “Making Home Affordable Program Servicer Performance Report through September 2009.”

As is my wont, I’ve sliced-and-diced the data, picking out the banks that have modified the highest percentage of loans that were eligible — and the banks that had loans that they could have modified, but didn’t move on any of those loans (or moved on just two percent of them).

So here’s the top ten (and bottom seven). The numbers in parentheses are the percentage of loans eligible for modification that have been moved into trial modification:

HAMP Heroes

  1. Saxon Mortgage Services, Irving, Texas (41%)
  2. Aurora Loan Services, Littleton, Colorado (33%)
  3. Citimortgage, O’Fallon, Missouri (33%)
  4. Nationstar Mortgage, Lewisville, Texas (28%)
  5. JP Morgan Chase, New York, New York (27%)
  6. GMAC Mortgage, Fort Washington, Pennsylvania (26%)
  7. Select Portfolio Servicing, Salt Lake City, Utah (26%)
  8. Wells Fargo Bank, San Francisco, California (20%)
  9. Residential Credit Solutions, Fort Worth, Texas (17%)
  10. Green Tree Servicing, Tempe, Arizona (12%)

HAMP Horrors (no loans yet modified)

  1. American Home Mortgage Servicing, Coppell, Texas
  2. HomeEq Servicing, Sacramento, California
  3. Home Loan Services Inc., Pittsburgh, Pennsylvania
  4. MorEquity, Inc., Evansville, Illinois

HAMP “Hardly” (two percent of loans modified)

  1. Bayview Loan Servicing, Coral Gables, Florida
  2. Litton Loan Servicing, Houston, Texas
  3. RG Mortgage Corporation, San Juan, Puerto Rico

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    Mike Dillon

    10/16/09 | Report as spam

    RE: New (October) Report Card for 'Good' and 'Bad' Mortgage Lenders

    Ms. Rogers:

    Try running your Top Ten "Heroes" through dockets.justia.com, see just how much litigation has been filed against each one just at the FEDERAL level over the years, and then come back and tell me if you still think that any of them deserve to be called "heroes".

    Reason I say this, I've been fighting a fraudulent foreclosure on my home in NH for what is now my ninth year. I am one of more than 281,000 FTC-certified victims of #7 "hero" from back when they were known as Fairbanks Capital Corp.

    Mike Dillon
    Manchester, NH
    www.getdshirtz.com

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Alison Rogers

Since graduating from Harvard summa cum laude, Alison Rogers has been a reporter, an editor, a real-estate agent, a Wall Street desk jockey, a columnist, a failed flipper, and a landlady. A member of the National Association of Realtors, she currently sells and rents luxury co-ops in Manhattan for the Chelsea-based firm DG Neary. (If you've got $27,500 a month, the firm has an apartment for you!) Her book, Diary of a Real Estate Rookie, was called "a valuable guide for rookie buyers" by AOL/Walletpop, "beach-read fun" by the New York Observer, and "witty" by Newsweek.

Alison Rogers

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