Robert Pagliarini

Your Other 8 Hours

The Art of the Elevator Pitch

By Robert Pagliarini | Jun 23, 2009 |

An “elevator pitch” is a concise, carefully planned, and well-practiced description about you, your company, or your product/service that your mother should be able to understand in the time it would take to ride up an elevator. Whether you are an entrepreneur with a start-up company trying to find investors, a recent graduate trying to find a job, a mom with ideas on how to improve the classroom, or a nonprofit looking for donations, you are in the business of persuasion and a good elevator pitch can help you sell your ideas.

But in today’s ADD information overloaded society, how do you gain people’s attention? The answer is to craft an elevator pitch, but don’t think “sales pitch.”  Don’t suffer from “diarrhea of the mouth” - this is a phrase one of my teachers was fond of saying to his students (okay, he really only said it to me!). An elevator pitch isn’t about cramming as much information into a minute as possible. A well crafted elevator pitch is much more about finesse. It should evoke emotion more than thought.

The elevator pitch has gained fame with entrepreneurs who need to quickly tell their story to prospective investors.  “Give me your pitch” is a common phrase among angel investors and VCs. If you’ve used part of your other 8 hours to invent something or start a company, don’t be caught off-guard. Follow these rules:

Six questions your Elevator Pitch must answer:

  1. What is your product or service?
    Briefly describe what it is you sell. Do not go into excruciating detail.
  2. Who is your market?
    Briefly discuss who you are selling the product or service to. What industry is it? How large of a market do they represent?
  3. What is your revenue model?
    More simply, how do you expect to make money?
  4. Who is behind the company?
    “Bet on the jockey, not the horse” is a familiar saying among Investors. Tell them a little about you and your team’s background and achievements. If you have a strong advisory board, tell them who they are and what they have accomplished.
  5. Who is your competition?
    Don’t have any? Think again. Briefly discuss who they are and what they have accomplished. Successful competition can be an advantage-they are proof your business model and/or concept will work.
  6. What is your competitive advantage?
    Now that you’ve identified your competition, you need to effectively communicate how your company is different and why you have an advantage over them. A better distribution channel? Key partners? Proprietary technology?

What your Elevator Pitch must contain:

  1. A “hook”
    Open your pitch by getting the Investor’s attention with a “hook.” A statement or question that piques their interest to want to hear more.
  2. About 150-225 words
    Your pitch should go no longer than 60 seconds.
  3. Passion
    Investors expect energy and dedication from entrepreneurs.
  4. A request
    At the end of your pitch, you must ask for something. Do you want their business card, to schedule a full presentation, to ask for a referral?

Once you’ve written your elevator pitch, it’s time to practice it over and over and over. Make sure it flows well. Say it to family and friends. Get their feedback.

But what if you aren’t an entrepreneur? You still need an elevator pitch to concisely tell your story, attract interest from employers, raise donations, etc. Invest part of your other 8 hours to nail your pitch. Use the template above to get started so whenever you hear, “tell me about yourself,” you can take a deep breath, relax, and wow them.

(Image of elevator panel by AllanThinks, CC 2.0)

If you’re interested in using your other 8 hours to get your finances in shape, you can download my free eBook/audiobook “Plan Z: How to Survive the 2009 Financial Crisis (and even live a little better).”

 
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  •  
    1

    drose123

    06/25/09 | Report as spam

    RE: The Art of the Elevator Pitch

    You are right, definitely practice your elevator pitch several times, the more the better. I went to a professional women's networking group that did an activity where we had to go from table to table giving our pitch. By the end of the activity we had done it over 15 times amongst our peers, it took the pressure off and each time I did it, it improved. I'm going to incorporate some of your tips above to perfect my pitch even more!

  •  
    2

    MoneyMama

    06/25/09 | Report as spam

    RE: The Art of the Elevator Pitch

    This is so true - even if you are not an entrepreneur or looking for funding, you still need your own personal elevator pitch. I remember one time I had just landed a new consulting gig that was very complicated and multi-faceted. I went out to dinner with my husband and one of his business associates and wife. The gentleman asked me about my new gig and I bumbled my way through trying to explain it to him. I sounded like a total dingbat. That same night I sat down and figured out exactly how I was going to describe it to other people, so I would never embarrass myself like that again. Now I am always prepared with a personal elevator pitch, no matter what I'm doing. This post was spot on!

  •  
    3

    Robert Pagliarini

    06/25/09 | Report as spam

    RE: The Art of the Elevator Pitch

    @drose123 To really make an impact, the elevator pitch should be practiced over and over and over, just like you did. Good luck!

  •  
    4

    Robert Pagliarini

    06/25/09 | Report as spam

    RE: The Art of the Elevator Pitch

    @MoneyMama Great idea! I think I'll write a follow-up on how to craft a personal elevator pitch because not everyone is looking to raise money for a business. Thanks!

  •  
    5

    morsedcode

    06/26/09 | Report as spam

    RE: The Art of the Elevator Pitch

    Elevator pitch is definitely a way to get your ideas and products through...

  •  
    6

    Robert Pagliarini

    07/01/09 | Report as spam

    RE: The Art of the Elevator Pitch

    @morsedcode Have you perfected yours yet?

  •  
    7

    lorrainerusso

    07/27/09 | Report as spam

    RE: The Art of the Elevator Pitch

    I've told my readers to develop and practice an elevator pitch when job searching. You never know who you'll run in to or where.
    http://undergroundjobnetwork.com/?p=1819.

  •  
    8

    Robert Pagliarini

    07/27/09 | Report as spam

    RE: The Art of the Elevator Pitch

    @lorrainerusso That's right. You don't have to be looking for money for your business to benefit from an elevator pitch.

  •  
    9

    exgovt

    08/12/09 | Report as spam

    RE: The Art of the Elevator Pitch

    I was at a meeting with a client a few weeks ago. As we went around the table introducing ourselves one of my Team mates who is quite brillant didn't have hers ready.

    As part of my performance input for her this year I recommended that she do this. A must have now. As I have told people, there are jobs out there but it's more about who you know and networking is so important! It's always about sales---of yourself!

  •  
    10

    Mark Wayland L3F

    08/12/09 | Report as spam

    RE: The Art of the Elevator Pitch

    Robert, The concept of an Elevator Pitch is as antiquated and useful as a black and white TV. In fact most material written on this subject promulgates myth and legend.

    Where you're missing the mark is that there's a fundamental shift in introducing yourself; it's not about "I" or "we", it's about "you and me".

    In my experience you cannot attract/ get attention from other people with an opening salvo that's all about me and what I do and what I think you think is important and why you need me. By and large you get a MEGO response (My Eyes Glaze Over). Look closer at what the respondants above have written and you'll see that, to them, the Elevatotr Pitch is all about them and, I'll bet, all about making them feel better.

    Instead take the advice of Lionel Ritchie, who said; "If you want to reach people, you have to give them a taste of themselves".

    If you are connecting with people/ getting attention you are talking about things you have in common. So that's how you need to start.

    When I introduce myself I say, "I'm a trainer and can I ask you a simple question? Have you ever been to a training program and then back at work on Monday morning NOTHING CHANGES?"

    95% of responses are that they nod/ smile/ say "yes, most of the time". The conversation goes on from there. It's what we both have in common. People who attend/ pay for training hate the typical waste of time and money that poor training creates. SO DO I. So that's what we start the conversation with.

    If anything we should be now be talking about how to create an "Elevator Conversation". It's all about "us".

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    11

    Robert Pagliarini

    08/12/09 | Report as spam

    RE: The Art of the Elevator Pitch

    @exgovt Good for you for having yours prepared. It is essential!

  •  
    12

    Robert Pagliarini

    08/12/09 | Report as spam

    RE: The Art of the Elevator Pitch

    @mwayland I appreciate your thoughtful response, but must disagree. An elevator pitch--that is, a concise explanation of who you are, what you do, etc. is still relevant today. In fact, I'd argue that an elevator pitch is MORE relevant today than ever before because we are inundated with info. Unless it is concise and compelling, we will lose interest fast.

    And here's where things get interesting . . . you might not care for the elevator pitch, but my friend, you are using one! Your intro is a wonderful example of a hook. You then will go on to describe how your training is different than others (that's your competitive advantage). You use the elevator pitch to start a conversation, and for many people, that is precisely the goal of the elevator pitch. I think the confusion/misunderstanding is that people might think the elevator should be sufficient to close the deal, but it's only the start.

    An elevator pitch that focuses on commonalities is a great idea, but it is still an elevator pitch.

  •  
    13

    rjd453

    08/13/09 | Report as spam

    RE: The Art of the Elevator Pitch

    How about sharing "pitches/openings" that you have found gets your attention?

    @mwayland's certainly begins dialog; the goal right?



  •  
    14

    rmarevalo@...

    08/13/09 | Report as spam

    RE: The Art of the Elevator Pitch

    I think you're right that the pitch needs to convey emotion and
    a hook, but in my opinion the content you mention is too much
    and if you pay attention to so many details and cram them in 60
    seconds I think it?ll be hard to keep it entertaining. I think it?s
    better to try to get less content in those 60 seconds and focus
    on the attention-grabbing aspect of it.

  •  
    15

    Robert Pagliarini

    08/13/09 | Report as spam

    RE: The Art of the Elevator Pitch

    @rjd453 Ironically, @mwayland's has a great opening because it is unexpected. Here you have a trainer saying that most trainings are worthless. That's interesting and attention-grabbing. The best pitches are those that get your audience to want more. For example, when asked what I do, I'll often say that I work with sudden money recipients. That's intriguing for a lot of people so they will then ask several follow-up questions.

    Oh, and yes, dialog IS good! Thanks for sharing...

  •  
    16

    Robert Pagliarini

    08/13/09 | Report as spam

    RE: The Art of the Elevator Pitch

    @rmarevalo@... Great point. It's always a fine line between brain dump and entertainment. I think part of the confusion is that the tips I provided are really aimed for entrepreneurs pitching investors. For this audience, they want to get the facts as quickly and plainly as possible. If I'm describing what I do for a living, I still want an elevator pitch (a marketing friend calls this his 15 second commercial), but it won't have all of the info I've discussed in the post. Let me write a follow-up post about the personal elevator pitch...

  •  
    17

    amrita_financial

    08/13/09 | Report as spam

    RE: The Art of the Elevator Pitch

    I have to respectfully disagree with mwayland. We at Amrita Financial have recently gone through the fundraising process before launching our new website www.AmritaFinancial.com. We engaged with both angel investors and venture capitalists. On more than one occasion, a possible investor said "Ok, give me your elevator pitch." Had we not carefully crafted and practiced, the opportunity to communicate our value would have been lost. Although, mwayland does make a good point that the elevator pitch should not be a show up and throw up of information. The pitch needs to evoke feeling and be relevant to the recipient. Elevator pitch that doesn't immediately communicate the "what is in it for me and why is this important?" part of the message simply fails.

  •  
    18

    Robert Pagliarini

    08/14/09 | Report as spam

    RE: The Art of the Elevator Pitch

    @amrita_financial I'd LOVE to hear your elevator pitch. Would you be willing to share it here?

  •  
    19

    Lee Conroy

    08/14/09 | Report as spam

    RE: The Art of the Elevator Pitch

    We recently used the "developing the elevator speech" activity as a team building exercise during orientation of a new business unit. It was touted as very helpful by the managers who participated, and they are now charged with practicing and perfecting their delivery. Thanks for a great summary of the process and elements!

  •  
    20

    Robert Pagliarini

    08/15/09 | Report as spam

    RE: The Art of the Elevator Pitch

    @Lee Conroy Would you be willing to share your pitch?

  •  
    21

    Mark Wayland L3F

    08/16/09 | Report as spam

    RE: The Art of the Elevator Pitch

    Interesting debate, Robert. It all makes sense now when you say that your article was directed at "entrepreneurs pitching investors". I've never had to do that and so I can't pass an opinion. My perspective is as a SME in business for 6 years and starting from scratch. Most of my marketing involves networking and referrals.

    Nonetheless, my point still holds. Your opening paragraphis rooted in the 80's world of selling: "An ?elevator pitch? is a concise, carefully planned, and well-practiced description about you, your company, or your product/service that your mother should be able to understand in the time it would take to ride up an elevator."

    I am totally with you in the second paragrah; the need to cut through the clutter and noise, which is selling in the 21st century. And that's the critical element of your Introduction. No matter how much you talk about "you, your company, or your product/service" it's not likley to attract attention and engage the listener because it's all about you, the pitcher, and little about me.

    My point is simple... in a networking/ business/ social situation and someone asks you, "what do you do?" forget about pitching and create the opportunity for a conversation. A conversation that uncovers "what you can do for me(the listener)".

    And that, my friend, is the real art.

  •  
    22

    Robert Pagliarini

    08/17/09 | Report as spam

    RE: The Art of the Elevator Pitch

    @mwayland I think we're on the same page. For an entrepreneur pitching an investor, you need to quickly communicate what makes your venture the one to invest in. You still need a compelling hook, but you have to communicate all about you and your company.

    Now if you're using an elevator pitch to introduce yourself or to answer the question, "What do you do?", I 100% agree that you need to present what you do from the perspective of how it benefits your listener. I just finished a book called "So What?" makes the point of making sure your presentations, introductions, etc. focus on the listener's objectives. I'll be writing a summary about it shortly, but it sounds like you are already living it. Thanks for your insight...

  •  
    23

    Loraine Antrim

    08/18/09 | Report as spam

    RE: The Art of the Elevator Pitch

    Robert, your insights on a compelling elevator pitch are spot-on! Sorely needed. But based on my experience as an executive coach to Fortune 500 execs, for most executives, I've found that they really need three pitches: 1) their own EP: who are you and why should anyone care? 2) a 30 second pitch on your company and the value it brings to the market, and 3) your product or service and what differentiates it.

    If you can master each of these, when that constant talker sitting next to you on the plane says, "So what do you do"? you'll have a perfectly laid out answer! Loraine Antrim

  •  
    24

    Robert Pagliarini

    08/18/09 | Report as spam

    RE: The Art of the Elevator Pitch

    @Loraine Antrim Great input! Thanks for your contribution and ideas. Whereas maybe only 2% of the population needs the kind of elevator pitch I wrote about, 100% need a compelling answer to that dreaded question, "So, what do you do?" I'm working on that post. Please let me know what you think when it's up.

  •  
    25

    lorrainerusso

    08/24/09 | Report as spam

    RE: The Art of the Elevator Pitch

    In a recent post on my site, I mention that as people apply for jobs, they should call the hiring manager to let him or her know they've submitted a resume?but only if they have their elevator pitch ready! They can use the opportunity to make this person aware of their interest in the job and how they are qualified and ready to be interviewed!!

    It's one way to move ahead of the job-seeking pack.

  •  
    26

    Robert Pagliarini

    08/25/09 | Report as spam

    RE: The Art of the Elevator Pitch

    @lorrainerusso Great tip! I'd love to hear what you think makes a good elevator pitch...

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Robert Pagliarini

Robert Pagliarini is the author of the No. 1 bestseller Six-Day Financial Makeover. His second book, Your Other 8 Hours: Get More Time. Get a Life. Get Rich., will be published in January 2010. He has become a familiar face on Good Morning America and has appeared on 20/20, ABC Morning News, NPR’s Marketplace and in The Wall Street Journal, Newsweek, Money Magazine, and many others. Robert is the president of Pacifica Wealth Advisors, Inc., a boutique wealth management firm recently ranked No. 4 in Southern California. He is a Certified Financial Planner and has a master’s degree in financial services.

Robert Pagliarini

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