Robert Pagliarini

Your Other 8 Hours

Is Social Networking Bad for You?

By Robert Pagliarini | Apr 6, 2009 |

Using part of your other 8 hours on social networking websites such as Facebook, LinkedIn, and Twitter can build your human capital, but social networking has a dark side that can stifle creativity and foster narrow-mindedness if you’re not careful.

Once upon a time if you had different opinions, interests, or views from the norm, you were considered odd or maybe even weird.  Then the Internet came along and changed all that.  No matter how different you are, and no matter how strange your beliefs, you can find a million others just like you.

On the surface, there’s nothing wrong with this.  No matter what you think or what you like, there’s an online community just a few clicks away where everybody knows your name.  The internet is now one big high school cafeteria.  Jocks over here, nerds over there, brainiacs back there, stoners over . . . uh, stoners?

Do you remember how good it felt to “fit in” to feel connected to a shared belief, purpose, or enemy (or how alienating and lonely it felt to not fit in)?  But do you also remember the prejudice and the close-mindedness of belonging to a clique?  The term for this is groupthink.

Groupthink is when individual creativity, uniqueness, differences, and independent thinking is secondary to the group’s cohesiveness and mission.  The stronger and tighter the group, the easier it is for groupthink to rear its ugly head.  In other words, groupthink is what happens when its members check their individuality and ideas at the door and succumb to the will of the group.  At the extreme, groupthink is what is required for cults to form and function. See my related post, “How to Use Herd Behavior to Get Others to Follow.

One of the main contributors to groupthink according to Dr. Clark McCauley is “isolation of the group from outside sources of information and analysis.”  So how are groupthink and social media related?  If I looked at your website bookmarks, reviewed your browser’s history, and analyzed your RSS feeds, what would I find?  I’d probably find an eclectic mix of information (e.g., sports, politics, self-help), but would I find varying perspectives within a similar interest?

All learning doesn’t increase your human capital. If you limit your focus to a narrow band of information while sheltering yourself from other ideas and perspectives, you are preventing growth.  For example, I’m into learning how to maximize my productivity and increasing my efficiency.  For a time, I followed a very narrow technology-based view of how to do this.  I read all of the “life hacks” blogs such as Lifehacker and Stepcase Lifehack and became obsessed with downloading the latest gadgets and implementing the latest tips and tricks.  I listened to tech-focused productivity podcasts and audio books.  I learned a great deal (and still do) from these websites and programs, but my mistake was not that I went deep into a topic (i.e., how to use technology to get more done), but that I stopped searching for learning new strategies outside of my narrow focus.  Even though I was trying to build my human capital, I was actually decreasing it by having tunnel vision.

How to Avoid Social Networking Groupthink

Will you expand your mind and increase your creativity more by talking to people just like you or with people who are different?  If you’re always nodding your head in agreement, you’re not exposing yourself to unique or contradictory ideas.  Here are a few ways to maximize creativity and limit groupthink:

  • Join groups and communities that are completely different/opposite from what you believe.  You don’t have to agree, but try to at least understand their perspective and why they believe what they believe. If the O’Reilly Factor is your homepage, consider perusing the Huffington Post for a different view on the same topics.
  • Become Facebook friends with people who think differently and who will surprise you and cause you to question your ideas.
  • Read blogs and websites that don’t recycle ideas.
  • Get into disagreements and friendly arguments by posting comments on blogs.  Just make sure you do it respectfully. I’ve found using “What if we think of it like this…” to be a non-confrontational approach that can lead to a healthy exchange of ideas.
  • The more you are a fan of someone, the more often you need to question their assumptions and ideas. We tend to let our mental guard down around those we trust.

Break away from digital cliques by using social networking to expand and enrich your perspective and to grow your human capital.  It’s easy to find a million others who think just like you, but if those are the only people you are searching for and interacting with, you will be limiting your creativity and thinking.  Your homework: Seek those different from you and ask yourself, “Is there another way to look at this?”

(Image of crowd by shoothead, Image of question authority by Mira Hartford, CC 2.0)

If you’re interested in using your other 8 hours to get your finances in shape, you can download my free eBook/audiobook “Plan Z: How to Survive the 2009 Financial Crisis (and even live a little better).”

 
Reply to Story

MoneyWatch TalkbackShare your ideas and expertise on this topic

Subscribe to this discussion via Email or RSS

  •  
    1

    UserMan05

    04/06/09 | Report as spam

    RE: Is Social Networking Bad for You?

    In this era, social networking is the way to go!

  •  
    2

    Robert Pagliarini

    04/06/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @UserMano5 Totally agree that social networking can be a useful tool--just have to be careful about how you use it...

  •  
    3

    MoneyMama

    04/07/09 | Report as spam

    MoneyMama

    I couldn't agree more! Great post!

  •  
    4

    Robert Pagliarini

    04/07/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @MoneyMama Thanks for your comment, but if you agree with me too much it might be because of groupthink :-)!

  •  
    5

    mercechan

    04/08/09 | Report as spam

    RE: Is Social Networking Bad for You?

    Even when i live in Berlin and here in this city,
    you can find
    weird and strange things, compared with my home city, Madrid and Palencia,the impression that I am having is that
    a groupthink is much, much, much more than a internet networking.
    Go to the street, take a look. From the clich?s to the hidden eyes, I do not understand, I feel isolated in the high tolerance. And I try to fight against the individualism, but it
    is like quite hard.
    When you are a journalist, you are alone..!!!

  •  
    6

    marchemeon

    04/09/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @rpagliarini What if we think of it like this . . .

    I agree exposing yourself to other original ideas and contrary philosophies is helpful in stretching your paradigm, however one of the challenges of taking a stroll through other social watering holes is being exposed to their mob mentality.

    Imagine the carnage if a pro dick cheney type headed over to the comedy central forums and started an open minded conversation with the john stewart crowd?

    One additional thought ...

    Participating in social media as a company or individual is not an after hours, second thought activity. Social media is most effective when it becomes part of your lifestyle and daily habits. If social media is a scheduled activity you do at 9pm at night for 20 minutes or just another item on your to do list them one has missed the point of social media entirely.

    Great article BTW!

  •  
    7

    Susan Trivers

    04/09/09 | Report as spam

    RE: Is Social Networking Bad for You?

    Your prescription to counteract groupthink--connect with people in totally different areas from your typical interests--is excellent. I find myself totally bored by reading Tweets and Facebook posts about my own area of expertise--public speaking and presentation skills. I'm also getting bored by posts from people about the importance of social networking.

    I'd love to read more from various experts and practicioners about how they accomplished something really hard by using insights they gleaned from social networking posts.

    I practice this with my blog--I blog about how things such as sports, food, travel, hobbies and different political and religious figures provide great lessons for people who speak as part of their work. The best speakers are the ones who are not like every other business speaker. But many, many people are afraid to be the one who deviates from the narrow norm. Unfortunately groupthink is alive and well in corporate America.

  •  
    8

    Kaytee69

    04/09/09 | Report as spam

    RE: Is Social Networking Bad for You?

    I'd like to post this to my Facebook home page ; )

  •  
    9

    gsbigger@...

    04/09/09 | Report as spam

    RE: Is Social Networking Bad for You?

    "We the people.." are the ONLY answer - but transparency
    and accountability have to be assured to every participant in
    the process. Otherwise as you suggest, we can become
    myopic and codependent - personally and internationally. To
    find that answer we must use the right questions (see)
    http://unettednations.wordpress.com/2008/10/05/change-
    who-cares/ (and)
    http://unettednations.wordpress.com/2009/01/28/internation
    al-codependence/


  •  
    10

    Totustuos

    04/09/09 | Report as spam

    RE: Is Social Networking Bad for You?

    I don't think that the definition of groupthink as defined by Dr. Clark McCauley can be applied to Facebook blogger or other social networking since most bloggers are not isolated from external source of information. They have the freedom to explore and not mentally coerce. They have the whole internet at their disposal. I would rather apply groupthink concept to gangs, some fraternities, mob mentality, european soccer fans, and cult groups. I don't see a stifling of creativity for those who wanted to belong to a group that caters to their interest or life persuasion such as political party or religion. A lot of creative and successful people such as noble prize winners belong to a 'common interest' organization that enhances their creativity. I think the word "groupthink" is coined by psychologists to rationalize their ulterior motives.

  •  
    11

    Robert Pagliarini

    04/10/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @marchemeon Good point. Online anonymity (think road rage) makes it difficult sometimes to have a reasonable debate. I think that's why we need to stay away from the edges where the beliefs are polarized. Like you said, it won't help for a pro Dick Cheney to try to have an intelligent exchange with members on a super pro-liberal site. Same could be said offline--trying to discuss the finer points of pro-choice at a pro-life rally isn't going to go over very well (and vice versa). Avoid the extremes and focus on the middle. Great point . . . social media has to be part of your lifestyle. If it's a to-do or a chore, it will show.

    @Susan Trivers Love your idea about reading how someone has accomplished something by insights learned from social networking. There seems to be a lot of information and chatter in social networking, but is anyone learning or taking what they learn and doing something about it?

    @Kaytee69 Thanks!

    @Totustous You are right, anyone on the Internet has access to all the information and competing views that they can handle, but if you ONLY seek out one view, you are isolating yourself from other sources of information. It's all a click a way, but you have to click. What "ulterior motives" do you think psychologists have?

  •  
    12

    AmberSims

    04/13/09 | Report as spam

    RE: Is Social Networking Bad for You?

    I liked reading this information because it begs to look at
    social media integration with all aspects -good and bad -
    considered. This is a totally powerful way to communicate
    from B2B or B2C or even C2C and having a feedback loop in
    real time makes this communication practice possible, and
    affordable for all people (with Internet access) to have a
    voice.

    Letting people type in response to what they think allows
    them to organize their thoughts and collectively approach
    differing views without the threat of direct confrontation
    between parties.

    An example I can think of are the varying views for
    environmentalism and the increase in online activism to
    those with differing viewpoints on subjects.

    Thanks for this article,

    Amber
    www.ambersims.com

  •  
    13

    Robert Pagliarini

    04/13/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @AmberSims Thanks for your comments Amber. Social networking works best when you have open dialogue between folks with open minds. Keep coming back. I'd like to hear more of your thoughts...

  •  
    14

    PamAnne

    04/14/09 | Report as spam

    RE: Is Social Networking Bad for You?

    This is great! I run 'Train the Trainer' courses and one of the areas we consider is Group Behaviour Theory. We look at Groupthink in some detail but up until now hadn't considered Groupthink on the Internet! Wow am I looking forward to our next course! Many thanks.

  •  
    15

    Robert Pagliarini

    04/14/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @PamAnne Thanks for your feedback! Would love to hear how you incorporate Group Behavior Theory into your program...

  •  
    16

    nicholas.cho

    04/15/09 | Report as spam

    RE: Is Social Networking Bad for You?

    I am not sure if group think is the same as collective
    thinking, in which a group of people who thinks the same,
    and believe that something actually works or will work,
    when it doesn't. This will lead on to hype where the basis is
    as simple as it is. simply hype. I think social networking
    needs to be viewed on a bigger scale of things, given the
    evolution and may I say 'tenacity' of it. I couldn't agree
    more with what you said on the cliques that form in hi
    school cafeterias and how social networking emulates that
    (or vice versa) where certain group of people are often
    ostracized. On the other hand, it is only human nature to
    stick to a group that you have interest in and the only
    difference is to keep an open mind so as not to get tunnel
    vision. I guess since humans are creatures of comfort, it is
    not hard to fall into complacency and start to let ego or
    emotions take control, thinking that you are infallible or
    'always right' when faced with criticisms or queries. So, is
    social networking bad for you? well, not really, if you know
    how to manage it well, and yes, it can be bad for you if you
    spend too much time on it, (while your boss peers over
    behind you)

  •  
    17

    Robert Pagliarini

    04/15/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @ nicholas.cho You got it! SN can be a fantastic tool if you use it correctly, but you have to be willing to sit a different table for lunch once in awhile.

  •  
    18

    Alysson Fergison

    04/16/09 | Report as spam

    RE: Is Social Networking Bad for You?

    As social media and people's use of the Internet continue to evolve, individuals and companies are coming to an important realization that Social Networking is an absolute necessity.

    The world of marketing, whether marketing a business or just marketing yourself, is changing. Social Networking isn't optional - it is essential.

  •  
    19

    Robert Pagliarini

    04/17/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @Alysson Fergison SN is a must for businesses and individuals. How are you using it to market yourself?

  •  
    20

    S.Howard-Sarin

    04/24/09 | Report as spam

    RE: Is Social Networking Bad for You?

    "You have to be willing to sit a different table for lunch once in awhile" -- that's a good point.

    I do think that social networking, like a lot of business meetings or school-parent groups, tends to favor the talkative. The people who have a lot to say end up being the most influential, and I'm not sure that's always a good thing.

  •  
    21

    Robert Pagliarini

    04/27/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @S.Howard-Sarin I think you're right. I think it's a shame that the most vocal tend to become the most influential. I've found the least talkative are usually the ones who think things through much more and have a better grasp of the situation than the talkative bunch that would rather just blurt out the first thing that comes to mind.

  •  
    22

    Alysson Fergison

    05/04/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @Robert Pagliarini - I'm heavily involved in social networking using a variety of sources. Since I'm in the search marketing industry, many of those sources are search marketing specific - like Sphinn.

    I'm also heavily involved with Twitter and have found it to be an invaluable resource for building my brand (http://www.seoaly.com) and building a rapport with those in my industry and small business owners alike.

  •  
    23

    Robert Pagliarini

    05/06/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @Alysson Fergison What's your best brand-building tip for using Twitter?

  •  
    24

    Alysson Fergison

    05/10/09 | Report as spam

    RE: Is Social Networking Bad for You?

    Unfortunately there's really no way to answer that question accurately for everyone. There are as many uses for Twitter as there are Twitter users. The fact is that depending on your niche and your target audience, the best way to build a rapport and build your brand using Twitter varies a great deal.

    That said, there are a few things to keep in mind in a very general sense:

    1) Use your picture as your Twitter avatar. People are generally more suspicious of logos and such. If you want to make a connection with your target market, it starts by showing them that you are a real person and that you aren't afraid to let them know who you are.

    2) Write a bio about YOU. You can reference your brand and what you do, but Twitter is about making connections with other people via Social Media - not just about broadcasting your latest offering to the world. Give people a glimpse into who you are, both personally and professionally.

    3) INTERACT. Twitter is not a broadcasting medium. Don't underestimate the power of interaction. Carry on conversations. Engage the people who engage you with @replies. Use search.twitter.com to locate mentions of your brand (or the keywords that apply to what you do) and interact with the people carrying on the discussion. And when I say "interact" I don't mean send them a link to the website page with your latest product offering. I mean engage in a worthwhile and useful exchange of information. Don't be a creepy and/or pushy used car salesman on Twitter. You'll ruin any chance you have of being successful with it if you do. And in social media - like life - you only get one chance to make a good first impression and it's MUCH harder to undo the damage done online.

  •  
    25

    Robert Pagliarini

    05/19/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @Alysson Fergison Great tips Alysson! Since SM (especially Twitter) are a new medium to most of us, it's nice to have a few operating rules--thank you.

  •  
    26

    Alysson Fergison

    05/29/09 | Report as spam

    RE: Is Social Networking Bad for You?

    Glad to help, Robert. I spend a lot of time on Twitter, as well as offering social media consulting and services to small business owners nationwide.

    Anyone with questions is more than welcome to interact with me on Twitter - http://www.twitter.com/seoaly

  •  
    27

    lkrofchick

    06/18/09 | Report as spam

    RE: Is Social Networking Bad for You?

    It occurred to me you could also use social networking to welcome the energizers and hide the leeches' comments on FB.
    Not everyone has their wits about them composing on these sites, and hurtful venting is not SN.Consider real SN....
    Try a shop with that one lonely person (even more lonely in this economy) and connect with a chat. I spent a few minutes just today looking for a gift,and she became the personal shopper I needed for a special gift. Bonus:ask their name,say it and share yours. Move away from anonymity.

  •  
    28

    Scoot123

    06/19/09 | Report as spam

    RE: Is Social Networking Bad for You?

    You can reference your brand and what you do, but Twitter is about making connections with other people via Social Media - not just about broadcasting your latest offering to the world. Give people a glimpse into who you are, both personally and professionally

    http://www.petbul.net

  •  
    29

    nicegift

    07/04/09 | Report as spam

    RE: Is Social Networking Bad for You?

    Networking is the only way to be successful in today's world.
    But you need to dedicate time to it to make it work.

    It is also a good way to find new useful resources such as
    good web sites (e.g., http://invetrics.com), best jobs in
    town, etc.

    Michael

  •  
    30

    Robert Pagliarini

    07/06/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @lkrofchick Great suggestion regarding hiding leeches on Facebook! I think I need to do this as there are a few "friends" that seem to only want to post comments that suck my energy. In fact, I unfollowed (is that a word?) a few people on Twitter because they were so negative.

  •  
    31

    Robert Pagliarini

    07/06/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @Scoot123 So do you use SN for personal or professional use? If professional, how do you make the transition from "making connections" to advancing your business?

  •  
    32

    Robert Pagliarini

    07/06/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @nicegift You definitely need to dedicate time to make SN work, but I don't think you social networking is "the only way to be successful in today's world." I think it is ONE way, but there are certainly many people who are successful who've never been on FB, Twitter, etc.

  •  
    33

    cplantier

    07/08/09 | Report as spam

    RE: Is Social Networking Bad for You?

    Thanks for the post!
    I love the idea of interacting with people with different views and perspectives and to learn from it. Everyone wants to belong to a group, so it's very easy to hang out with people similar to us, people with the same ideas and then fall into group thinking.
    I'm originally from Portugal, so when I first came here it was a shock. Seeing people with opinions and lifestyles so different from mine. Although I didn't accept or agree with them in the beginning, with time I learned to accept it and learn something from it.
    Today I have a much broader view of the world and people. Although I still have my ideals and principles, I learned to accept different people and to learn from them as well. There's always something new to learn even if at first it may seem there's nothing you can take out of it.
    Whenever I go back home now, I look at some of my friends and I identify the group think. I see them criticizing what they perceive as different and for me different became normal. Traveling and meeting new cultures is definitely a great experience.
    With today's busy world, social networking is an awesome way to interact with people and make new connections. The idea of joining different groups seems very interesting and I'll probably do that. Plus, since I don't like confrontation that much, communicating via internet seems a great way to share and discuss different ideas.
    Thank you!

  •  
    34

    Robert Pagliarini

    07/08/09 | Report as spam

    RE: Is Social Networking Bad for You?

    @cplantier You bring up an interesting point. We tend to "stick together" in the real world, too. That's why there is often "little Italy", "Korea town," and other concentrations of ethnicities--we gravitate toward the comfortable and predictable. While this has some obvious advantages, doing it online can shelter your experience. Thanks for your story and insight.

Please add your comment:

  1. You are currently: a Guest |
  2.  

Basic HTML tags that work in comments are: bold (<b></b>), italic (<i></i>), underline (<u></u>), and hyperlink (<a href></a)

advertisement
advertisement
  • Click Here
  • Click Here
  • Click Here

Robert Pagliarini

Robert Pagliarini is the author of the No. 1 bestseller Six-Day Financial Makeover. His second book, Your Other 8 Hours: Get More Time. Get a Life. Get Rich., will be published in January 2010. He has become a familiar face on Good Morning America and has appeared on 20/20, ABC Morning News, NPR’s Marketplace and in The Wall Street Journal, Newsweek, Money Magazine, and many others. Robert is the president of Pacifica Wealth Advisors, Inc., a boutique wealth management firm recently ranked No. 4 in Southern California. He is a Certified Financial Planner and has a master’s degree in financial services.

Robert Pagliarini

Click Here
track your portfolio